Guest Code of Conduct

Guidelines for a Safe and Respectful Stay

Student Priority

  • EBS accommodations are primarily for current students.
  • Graduates and external guests may stay if space is available but must respect student priority.

Booking and Documentation

  • Ensure your personal details provided are accurate.
  • Only those listed on the booking may stay in the accommodation.
  • A valid ID, passport or other personal documentation is required upon check-in.
  • If you need to change your booking, contact the accommodation immediately. While we'll try to accommodate your request, changes cannot be guaranteed.
  • Ensure you meet all passport, visa, and health requirements for travel.

Behavior and Conduct

  • Respect fellow guests, EBS staff, and accommodation rules.
  • Disruptive, offensive, or inappropriate behavior will not be tolerated.
  • No drugs or alcohol are allowed in accommodation premises.
  • Smoking is prohibited in non-designated areas.
  • EBS will not be held responsible for legal issues arising from violations of local laws.

Reporting and Lost Items

  • If you encounter any problems with accommodation, report them to EBS staff immediately.
  • Report lost items immediately to an EBS representative. Items will be held for 7 days before being donated.
  • EBS is not responsible for lost or left-behind items.

Additional Information

  • Promotional filming and photography may occur at EBS accommodations.
  • EBS reserves the right to make final decisions regarding all stays and conduct.
  • We aim to maintain a respectful and safe environment for all guests.
  • Failure to comply with this Code of Conduct may result in immediate removal from EBS accommodations without refund.

For more details, please read our Terms & Conditions.